How Mediators Create Value

Safe, Confidential Environment

Fast Resolutions

Cost Minimization

• Health costs
• Relationship costs
• Collateral damage
• Opportunity cost
• Reputation costs
• Risk factors
• Certainty of amounts
• Finality of dispute
• Time/value of $

Positivity & Creativity

Active Listening

Directed Questioning

Offer Facilitation

Mediator’s Proposal